Auto-Responders
Automated replies that never miss a lead
Key takeaways
4- Email/SMS fires the instant a buyer registers, a quote is viewed or an invoice is paid
- 12 trigger events with template variables
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- Welcome buyers within seconds of an open-home registration
- Works across all business types, not just real estate
About this app
Never leave a lead waiting. Auto-Responders trigger personalised email or SMS messages the moment something happens, a buyer registers for an open home, a client views your quote, a proposal gets opened, or an invoice is paid. Set up template messages with dynamic variables like {{name}}, {{property}}, and {{date}} that personalise every response. Configure delay timers for a natural feel, choose email, SMS, or both, and track every message sent with a full activity log. Works across all business types, not just real estate.
How it works
- 1
Install the app and go to Automations in your dashboard
- 2
Create a rule: pick the trigger event, channel, and delay
- 3
Write your email subject/body or SMS with template variables
- 4
Enable the rule, messages fire automatically when events happen
Who it's for
- Auto-confirm inspection registrations instantly
- Thank buyers after attending an open home
- Notify agents when proposals are opened
- Send payment receipts automatically
- Follow up when quotes are viewed but not accepted
Features included
- 12 trigger events (inspection registration, quote viewed, invoice paid, etc.)
- Email and SMS channels
- Configurable send delay
- Template variables ({{name}}, {{property}}, {{date}})
- Activity log with delivery status
- Rule enable/disable toggle
- HTML email support
- Works across all business types
Reviews
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We only publish reviews from verified OneBookPlus customers.
About OneBookPlus apps
How Auto-Responders fits into the rest of OneBookPlus
Most OneBookPlus apps are not external integrations wired up between separate products. They are native modules installed inside the same platform you already use for invoicing, bookings, CRM, and accounting. That means Auto-Responders reads from and writes to the same customer records, financial entries, and calendar events as every other module, with no scheduled sync delays and no risk of data drift between systems.
Because the marketplace runs inside OneBookPlus, billing is consolidated. Auto-Responders is included free with every plan, so installation just enables the feature in your dashboard. Cancellation is one click and never reaches into your data. Uninstalling an app removes the feature from the UI but preserves the underlying customer, invoice, and booking records, so reinstalling later picks up exactly where you left off.
Every app in the marketplace is built specifically for the Australian small and medium business context: GST and ABN handling are first-class concerns, dates render as DD/MM/YYYY, currency defaults to AUD, and the underlying compliance plumbing (BAS summaries, ATO-friendly records, AHPRA / NDIS / Fair Work checkpoints where relevant) is shared across modules.
For a side-by-side of which features ship as core modules versus which require an installed app, see the features page. For pricing across plans and which apps are bundled at each tier, see the pricing page.
Frequently asked questions
Common questions about Auto-Responders and the OneBookPlus app marketplace.
How do I install Auto-Responders?
Open your OneBookPlus dashboard, go to App Marketplace, and click Install on Auto-Responders. It appears in your dashboard straight away, with no separate account to create and nothing to pay twice for.
What does Auto-Responders cost?
Yes, this app is included free with every OneBookPlus plan.
Will Auto-Responders work with the rest of my OneBookPlus setup?
Every app in the marketplace is built into the same platform, so Auto-Responders reads and writes the same contacts, invoices, bookings, and accounting data as the rest of OneBookPlus. No separate logins, no manual sync, no double-entry.
Every app in the marketplace
These answers are the same whichever app you install.
- Can I cancel anytime?
- Yes. There are no lock-in contracts on any OneBookPlus app. Uninstall from your dashboard at any time and billing stops at the end of the current period.
- Is my data secure?
- Yes. Encrypted in transit (TLS) and at rest (AES-256), with each business's data isolated at the database layer, hosted in Australia in line with the Privacy Act 1988. We never sell or share your business data with third parties, and the full practices are documented on the OneBookPlus security page at onebookplus.com.au/security.
- Is OneBookPlus built for Australian businesses?
- Yes. OneBookPlus is Australian-owned, built in Melbourne, with GST, ABN validation and ATO-ready BAS reporting as the foundation, not an afterthought.
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Encrypted & Isolated
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
Free Plan Available
No credit card needed
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. This app sits inside the OneBookPlus marketplace, designed and maintained for Australian small to medium businesses. Auto-Responders is part of a single platform that connects invoicing, bookings, CRM, accounting, and marketing, so installing apps adds capability without adding logins.
Read the founder bioReady to add Auto-Responders?
It's free, install it in one click and start using it today.
Reviewed by Bishal Shrestha
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