Per-pane quotes, heights-compliant teams.

Most Australian window-cleaning rounds are still run off a paper run sheet, a phone full of unlabelled before/after photos, and a quote scribbled on the back of a flyer at the front door. You count the panes in your head, guess whether the timber frames and sills are “included,” and find out on invoice day that the customer thought $180 covered the second-storey tracks too. The recurring office building lives in your memory, which face was done last fortnight, the lift code, the after-5pm security sign-in, until the day you're off sick and nobody else can run it. And when a strata procurement officer asks for proof your cleaners hold current harness training under AS/NZS 1891.4, you're digging through a glovebox for a laminated ticket.

OneBookPlus rebuilds the round around the structured quote. Count panes per face, set the storey, tick whether frames, sills and tracks are in scope, and split inside-only, outside-only (water-fed pole from the ground) or inside-and-out, so the customer sees a transparent breakdown before you touch a squeegee. Every cleaner's heights certifications, harness training, scaffold ticket, rope-access cert, live against their profile with expiry dates, so a procurement team gets a compliance pack in one click. Recurring commercial schedules carry the contracted rate plus the site-specific access brief (which building face is due this cycle, lift code, sign-in protocol) and reappear automatically on the right week.

Your Daily Workflow

The day starts on the run sheet with the weather radar beside it. Residential rounds slot into the next dry window; commercial recurring is locked to its fortnightly or monthly cycle. When a rain band rolls in, bulk-reschedule the affected day in three taps, every customer gets an automated SMS with the new slot and your team gets the updated run sheet, instead of you spending the morning on individual phone calls. On site, the cleaner sees the per-property brief on their phone, captures a pre-clean photo, works the pane, and captures a streak-free post-clean photo per face. The job converts to a GST-compliant invoice with your ABN, the photo PDF attached, and a Pay Now link, and for commercial sites, a monthly roll-up invoice stitches every visit's photo trail together.

Expenses & Accounting

Customer card payments are recorded against the open invoice and reconciled there. Equipment spend, Unger or Ettore squeegees, a water-fed pole system, ladders, harnesses and rope-access gear, goes in as a photographed receipt or a PDF bill, with the supplier, date, GST and total read off the document, then coded as job or capital expense. Insurance, vehicle and detergent costs are coded the same way. Come BAS time, the GST summary is already prepared, 10% GST collected on residential and commercial cleans, GST credits on purchases, net owing, exportable in one click or shareable with your accountant (direct ATO lodgement via the Tax Lodgement app is coming soon).

Getting Started

Sign up free, no credit card, no lock-in. Choose “Window cleaning” as your business type and OneBookPlus pre-configures per-pane quote templates, inside/outside scope options, an AU chart of accounts, and tax-invoice templates with your ABN. Import your customers and recurring sites via CSV from Jobber, ServiceM8, Tradify or a spreadsheet. Add each cleaner's heights certifications so the compliance register is ready the first time a strata or facility manager asks. Most operators send a real per-pane quote within fifteen minutes and have their first recurring office schedule running by the end of the week.