Built for Australian Mortgage Brokers
Your entire broking business in one place
Settle the deal, bank the trail, keep the client for the next refinance.
Run the pipeline from fact-find to settlement, generate the BID file as you go, total the trail your settled book earns each month, then chase the fixed-rate roll-off before the lender does. All-in-one for $0 to $69/mo, replaces BrokerEngine + Xero + Calendly.
Free plan. No card required. · BID evidence on every deal · Monthly trail across settled deals · Sign up in 60 seconds





Cut $181+/mo from your software stack by replacing BrokerEngine + Xero + Calendly + Mailchimp with OneBookPlus.
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Reference material for brokers and aggregators
Start a Mortgage Broker Business
8-step founder guide, ACL/credit rep, MFAA/FBAA, aggregator, PII, software stack, first clients.
ReferenceACL vs Credit Rep
Australian Credit Licence vs becoming a credit representative under an aggregator's ACL, pros, cons, costs.
ComplianceNCCP Best Interests Duty
Reg 28HA Best Interests Duty, suitability assessment under s 128 NCCP, conflict-priority rule.
ReferenceMFAA vs FBAA Membership
MFAA Code of Practice vs FBAA Code of Conduct, member benefits, professional development, fees.
InteractiveUpfront & Trail Commission Calculator
Interactive, loan amount, upfront % + trail %, lender split, aggregator fee, GST, lifetime value of book.
Key takeaways
5- Australian mortgage brokers operate under the National Consumer Credit Protection Act 2009 (NCCP) and the Best Interests Duty (BID, in force since 1 January 2021) which requires brokers to act in the best interests of the borrower, documented at every loan recommendation.
- ASIC's Regulatory Guide 273 (RG 273) sets out BID expectations: the recommended product must genuinely meet the borrower's needs, the broker must consider a reasonable range of products, and the reasoning must be recorded.
Show 3 moreShow less
- Brokers earn upfront commission (~0.65% of loan amount average) plus trail commission (~0.15% per annum of remaining loan balance). Trail tracking, clawback management, and aggregator reconciliation are core back-office work.
- OneBookPlus replaces the typical broker stack, BrokerEngine ($163.90/mo) or Salestrekker + Xero (from $37/mo) + a CRM + email marketing. Vendor prices verified 2 August 2026. Bundled from $0/month (Free), $29/month (Starter), or $69/month (Growth): pipeline + BID checklist + commission tracking + CRM + accounting.
- Aggregator workflow integration: OneBookPlus complements (doesn't replace) your aggregator's CRM/lodgement platform. Use it for the back-office layer your aggregator doesn't cover, accounting, GST/BAS, marketing automation, client review automation.
Everything You Need
Built for How Brokers Actually Work
OneBookPlus is an all-in-one mortgage broker platform for Australian brokers: deal pipeline, trail book tracking, BID-compliant documentation, CRM, and GST-ready invoicing in one place. It replaces the usual stack of spreadsheets, compliance folders, and separate CRMs for brokers who'd rather be writing loans than wrestling admin.
Deal Pipeline
Kanban board from first enquiry through to settlement. See every deal at a glance, pre-approval, conditional, unconditional, settled, and never let one slip through the cracks.
Trail Book Tracking
Monthly trail totalled across your settled deals, with the trail rate and monthly figure held against each loan. Fixed rates expiring in the next 120 days come up as renewals, and loans nobody has reviewed in three years come up by age. There is no lender feed, so live balances are not visible and there is no forecast.
BID Compliance
Auto-generate Best Interests Duty documentation for every deal. Record why you recommended a product, log alternatives considered, and produce audit-ready compliance files.
Loan Calculators
Repayment, borrowing power, stamp duty, and refinance calculators you can share with clients via branded links. Help prospects understand their options before the first meeting.
Referral Network
Track where every deal comes from, real estate agents, accountants, financial planners, past clients. Manage partner relationships and see which referrers are driving the most business.
Client Reviews
Generate reviews scans your settled deals and puts an annual review on each settlement anniversary, plus a second check-in for the month a fixed term ends. It is your work list, not a mailout: nothing is sent to the client from here, so the call is yours to make before the lender does.
Invoicing & Quotes
Bill clients for broker fees, track upfront and trailing commissions from aggregators, and send professional fee proposals. GST-compliant invoicing built right in.
Booking Page
Let prospects book initial consultations online. Syncs with your calendar so you never double-book. Embed on your website or share a direct link.
Free plan available · No credit card · Cancel anytime
Free booking page included
Your broking business gets a booking page. Free.
Stop paying a website subscription you do not need, and skip the up-front designer quote. Every OneBookPlus mortgage broker gets a branded booking page on the free plan. Want it on your own domain like a proper business website? The Website Builder app is $29/mo and we host it for you.
your-business.onebookplus.com.auoronebookplus.com.au/book/your-businessyourbusiness.com.au: your own branded domain, hosted by us24/7 emergency callout booking
A first home buyer scrolling at 10pm books a free 15-minute strategy call straight off your branded page. The enquiry lands in your pipeline with the source tagged, ready for your morning callback before they ring the next broker on Google.
Branded with your colours, logo & licence
Brand color picker in settings. Logo upload. Trade licence number shown on every page so customers know you're legit.
Show service prices upfront
Full home-loan service from $0 (lender-paid). Fee-for-service refinance review $440. Customers see prices before booking, kills the price-shopping phone calls.
Mobile-first: looks great on phones
Your booking page is built mobile-first, so a customer searching on a phone can book without pinching to zoom.
Bring your own domain: we host the site
Already own yourbusiness.com.au? Add the Website Builder app ($29/mo) and point your domain at the site we host for you, through a guided DNS and SSL wizard. We don't sell domains, keep yours wherever you registered it.
Local SEO baked in
Schema.org markup for broking services + suburbs you cover. Google finds you for 'mortgage broker in [suburb]' searches.
Mortgage brokers website cost, typical
What mortgage brokers pay for a website
- From $24/mo
Website builder
Squarespace's cheapest plan billed monthly, verified 2 August 2026. Wix publishes no fixed Australian rate.
- $15 to $40/mo
Web hosting + SSL
Bundled in builders; separate if custom site
- $1,500 to $3,000
Designer (one-off)
Only if you want a custom-built site
- From US$10/mo
Bookings on Calendly
Per seat, billed in US dollars, verified 2 August 2026. Separate from your website.
Typical recurring total
~$39 to $64/mo
+ US$10/mo per seat if you add Calendly for bookings, billed in US dollars, and $1,500 to $3,000 up-front if you hire a designer
With OneBookPlus
Included on every plan
- Branded booking page, free plan
- Hosting + SSL, free plan
- 24/7 customer self-booking, free plan
- Connect your own domain with the Website Builder app, +$29/mo (BYO)
Your total
$0 to $29/mo
See it in action
The screens a client file passes through.
These are real product screens: the deal pipeline by stage, the client file with every document, and nurture campaigns. Tap any screen to zoom in.
Deal pipeline by stage
Enquiry, needs analysis, application, approved, settled. Every deal with loan amount, lender and next action.

Client file with every doc
The client record: contact details, notes and documents on one screen, so payslips, tax returns and ID stay attached to the client they belong to.

Campaigns, sent and measured
The campaigns screen: each pre-approval, refinance or rate-change send listed with its channel, its status, how many people it went to and the date, with the open and click rate under every one that has been sent.

Simple Workflow
How OneBookPlus Works for Mortgage Brokers
From enquiry to lifetime client in four steps, designed around a broker's actual workflow.
Capture the enquiry
Leads come in through your booking page, referral partners, or manual entry. Every enquiry lands in your pipeline with source tracking from day one.
Work the deal
Move deals through your pipeline: fact-find, pre-approval, formal approval, settlement. Log notes, attach documents, and auto-generate BID compliance records as you go.
Settle & get paid
Track settlement dates, commission payments from your aggregator, and invoice clients for broker fees. Payments you record match back to the deal and the invoice.
Retain for life
After settlement, clients move into your trail book. Run Generate reviews and the annual reviews and fixed-rate expiries land on your follow-up list, alongside the loans nobody has looked at in three years. The list is yours to work; nothing goes out to the client automatically.
Most brokers have their live pipeline populated within an afternoon of signup
Who it's for
Built for every type of broker
Whether you're a sole operator or running a brokerage, OneBookPlus adapts to how you work.
Sole Operator Broker
Running your own book, meeting clients between inspections, juggling compliance paperwork. Needs fast deal tracking and automated BID documentation.
Brokerage Principal
Managing a team of brokers, tracking group pipeline, monitoring compliance across the business. Needs visibility over every deal and team performance.
Commercial Broker
Complex multi-party deals with longer settlement timelines. Needs detailed deal stages, document management, and commission tracking across multiple lenders.
Refinance Specialist
High volume, rate-driven business. Needs automated fixed rate expiry alerts, quick comparison tools, and efficient client review workflows.
What a five-tool stack costs each month
Named tools, at each vendor’s own cheapest published plan, and ours underneath. Vendor pricing changes, so check each one before you decide.
Or use OneBookPlus
$29/mo
Everything in the list above, on one bill.
Start freeNo credit card · Free forever · Cancel anytime
Example walkthrough
Thursday, an application, a lender note and a settlement
An illustrative walkthrough of a typical broking day
You start with the dashboard. Enquiries that came in overnight through your booking page, a first home buyer and a refinance from an existing client, are already sitting in the pipeline rather than in your inbox.
You check the deal pipeline: what is at pre-approval, what is waiting on valuations, and what is going unconditional today. The compliance dashboard shows whether your best-interests-duty documentation is current, and generating the missing one takes a couple of clicks.
Your first client arrives for an initial consultation. You pull up the borrowing power calculator on the tablet and walk through the numbers together, then share a branded calculator link so they can run their own scenarios at home.
Between appointments you check the trail book. Loans that settled recently are now paying trail, and a fixed-rate expiry alert tells you which client's fixed term ends next month, so you book a review call before their rate reverts.
At lunch you raise an invoice for a broker fee on a deal that settled, and the aggregator commission is logged against the same deal so the two reconcile. The referral dashboard shows which introducers have actually sent you business this year, which is the list worth thanking.
By the end of the day the meetings are logged, a deal has moved to unconditional, the new leads are captured, the trail book is updated, and the compliance documents generated themselves along the way.
How we compare
OneBookPlus vs broker software
See how we compare to the tools mortgage brokers typically use.
| Feature | OneBookPlus | BrokerEngine | Salestrekker | Your aggregator's CRM |
|---|---|---|---|---|
| Deal pipeline (kanban) | Yes | Yes | Yes | Yes |
| Trail book tracking | Yes | Yes | Yes | Yes |
| BID compliance docs | Yes | Yes | No | Yes |
| Loan calculators (shareable) | Yes | No | No | No |
| Invoicing & fee proposals | Yes | No | No | No |
| Online booking page | Yes | No | No | No |
| CRM & contact history | Yes | Yes | Yes | Yes |
| Email marketing | Yes | No | No | No |
| Referral source tracking | Yes | Yes | Yes | Yes |
| Free plan available | Yes | No | No | No |
| Price | From $0/mo | $163.90+/mo | Subscription | Included with aggregation |
Built for Australian Brokers
100%
BID-compliant documentation generated automatically
$0
Free plan, start managing deals immediately
Pipeline
Deals tracked by stage from lead to settlement
24/7
Consultation bookings via your online page
One day, written by itself, an illustrated day of an Australian mortgage broking business run on OneBookPlus
An illustrated day, not real customer data. Scroll through it from morning to 5pm: the AI receptionist answers and books a missed call, the work runs from the app, the GST invoice is sent on the spot, payment lands and the books balance themselves, a review invite is queued for the next daily run, and the day closes with the ledger already written.
8:30am
While you're with a client
The first-home-buyer lead you'd have missed.
Casey and Dan just found their first home. They call the first broker on Google, you, while you're mid-review with another client.
AI Receptionist
Answered mid-review, fact-find emailed.
The AI answers in two rings, books them for 11:00 and emails the fact-find, before your meeting ends.
In the meeting
You just open the file.
The appointment card is ready: deposit, incomes, the Parramatta listing. Borrowing power runs on your iPad in minutes.
Between appointments
Broker fee invoiced on the spot.
Yesterday's complex deal settled. One tap raises the GST invoice with a pay link, no end-of-month catch-up.
While you're on the next file
Paid, and the settlement fee is logged.
The fee lands, the books update themselves, and $150.00 GST is set aside for BAS.
Reputation on autopilot
The review ask, once the loan settles.
After settlement the AI asks for a review at the right moment. No chasing, no awkward ask.
The day closes itself
Two meetings, one settlement, one new file.
Two meetings, one settlement, one new file opened. The book did the rest.
$0
collected
0
admin tasks done by AI
0
evenings lost
An illustrated day, not real customer data. AI Receptionist is a $79/mo add-on that needs AI Companion ($25/mo, included on Growth), and AI Companion is what sends the review invite as well. The rest of the day is the app itself.
Broker pricing
Four plans. All built for brokers.
Start free, upgrade when the trail book justifies it. No contracts, no setup fees, no per-deal tax. Cancel any time.
Free
$0/forever
Get your first deal in the pipeline today, no credit card.
- Deal pipeline (kanban)
- BID compliance checklist per deal
- Shareable loan calculators
- Branded booking page
- GST + ABN on broker-fee invoices
- Mobile PWA (update deals between appointments)
Starter
$29/mo
Replaces BrokerEngine + Xero + Calendly for your back office.
- Everything in Free
- Unlimited deals, contacts & invoices
- Monthly trail across settled deals
- Aggregator commission reconciliation
- Audit-ready BID file export
- Accounting, P&L & BAS reports
- Fixed-rate expiry + annual review alerts
- 3 team members
No card · Drops to Free if you don't upgrade
Plus
$49/mo
Outgrowing the basics, unlimited contacts & bookings, advanced reporting.
- Everything in Starter
- Unlimited contacts & bookings
- Advanced reporting & analytics
- Batch invoicing
- Budget tracking
- 5 team logins
- 10 GB website media storage
Growth
$69/mo
For multi-broker firms chasing referrals, reviews and repeat deals.
- Everything in Plus
- Referral-partner pipeline + attribution
- Email + SMS nurture to your database
- Paid add-on: Google Ads dashboard, $99/mo
- Reputation Engine (auto Google reviews)
- Team pipeline + per-broker performance
- 10 team members
Prices in AUD inc. GST. Online card payments carry Stripe processing fees (1.7% + 30¢ AU cards) plus a 2.5% OneBookPlus platform fee. See the full plan comparison
Already on another tool?
Switching from BrokerEngine, Salestrekker or your aggregator's MyCRM?
Moving your back office across is designed to fit in a single evening. Export your client and deal list as CSV, import it into OneBookPlus with the bulk importer, and you're reconciling trail and writing BID files before your first 9am meeting tomorrow, your aggregator's lodgement platform stays exactly where it is.
- 1Export clients + active deals CSV from BrokerEngine, Salestrekker or MyCRM (5 min)
- 2Upload via the bulk importer, contacts, deal stages and loan amounts auto-map (10 min)
- 3Enter your trail book balances and record commission payments against deals as they land (15 min)
- 4Cancel the back-office subscriptions you no longer need, coffee in hand
Switch from
Built-in AI
Can’t get to the phone? Your AI can.
You're in back-to-back meetings, new enquiries hit voicemail and go cold before you call back.
OneBookPlus
AI Receptionist · incoming call
“I need help with my BAS, can we book a call?”
If you don't answer, the AI books it, Consultation · Wed 11:00am, and texts a confirmation.
Extend Your Toolkit
Apps for Mortgage Brokers
Add compliance tools, calculators, booking pages, and more to streamline your broking business.
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Encrypted & Isolated
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
Free Plan Available
No credit card needed
Frequently Asked Questions
Common questions about OneBookPlus for Australian mortgage brokers.
Does OneBookPlus integrate with my aggregator?
Not yet, but aggregator integration is on our roadmap. Right now you can manually track commission payments from your aggregator and reconcile them against your deal pipeline. We're building direct integrations with major Australian aggregators including Connective, AFG, PLAN, and Loan Market.
Can I track trailing commissions?
Yes. Record the trail rate and monthly trail against each settled deal and the Trail Book Tracker totals what the book earns this month and annualised. Fixed rates expiring inside 120 days are surfaced as renewals, loans settled more than three years ago with nothing coming up are flagged by age, and the whole book exports to CSV. Two things to be straight about: there is no bulk importer and no aggregator connection, so an existing book is entered deal by deal, and because we never see live balances there is no run-off model and no forecast of future trail.
Does it handle BID compliance?
Yes. The BID Compliance Pack auto-generates Best Interests Duty documentation for every deal. Record why you recommended a specific product, log the alternatives you considered, document the client's circumstances, and produce audit-ready compliance files. All records are timestamped and stored securely.
Can clients use the loan calculators themselves?
Absolutely. Every calculator, repayment, borrowing power, stamp duty, refinance, can be shared via a branded link with your business name and logo. Embed them on your website or send them directly to prospects. It's a great lead generation tool that positions you as a helpful expert before the first meeting.
What is the best mortgage broker software / CRM in Australia?
Brokers typically choose between aggregator-supplied CRMs (such as Mercury Nexus via NextGen, or your aggregator's own platform) and standalone deal-management tools like Salestrekker or BrokerEngine, most of which focus on loan workflow and lender lodgement. OneBookPlus is the broker back-office alternative: deal pipeline, client CRM, BID evidence, trail-book tracking, branded loan calculators, invoicing and accounting in one place, from $0 to $69 per montho $69/month. It runs alongside whatever aggregator software you already use for lender lodgement rather than replacing that lodgement channel.
Is there a mobile app?
Yes. OneBookPlus is fully mobile-responsive and works on any device. Update deal stages from your phone between appointments, check your pipeline on the go, and get notified when a client books a consultation. No more waiting until you're back at your desk.
What is the Best Interests Duty (BID) for mortgage brokers?
The Best Interests Duty is a legal obligation, in force since 1 January 2021 under section 158LA of the National Consumer Credit Protection Act 2009, requiring Australian mortgage brokers to act in the best interests of the borrower on every loan recommendation. ASIC Regulatory Guide 273 (RG 273) sets out how brokers should evidence it. OneBookPlus structures fact-find, comparison, and recommendation rationale into one audit-defensible file, see our guide to the NCCP Best Interests Duty for the full detail.
Do I need my own Australian Credit Licence to use OneBookPlus?
No. OneBookPlus works whether you hold your own Australian Credit Licence (ACL) or operate as an authorised credit representative under your aggregator's ACL, around 90% of brokers start as credit reps. The platform handles your back-office layer (pipeline, CRM, accounting, BID evidence) regardless of your licensing route. Compare the two pathways in our ACL vs credit representative guide.
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. He writes and maintains these pages, and publishes what OneBookPlus does not do alongside what it does.
Read the founder bioHow this page was researched
The compliance and licensing statements above are taken from the bodies this page links to, including AFCA, the FBAA and the Federal Register of Legislation, so you can read the rule rather than take our word for it. Plan prices come from the OneBookPlus price registry, so the page and the checkout cannot disagree. Everything said about OneBookPlus describes what the product does today, and the page says so where it does not do something.
How OneBookPlus Works for Mortgage Brokers
Most Australian mortgage brokers run their business across a patchwork of tools that were never designed to work together. You're tracking deals in BrokerEngine or Salestrekker, managing compliance documentation in folders on your desktop, invoicing through Xero, booking client meetings via Calendly, and nurturing referral partners through Mailchimp. That is four or five subscriptions before you have written a single loan, and none of these systems share data cleanly. When a deal moves from pre-approval to unconditional, you update it in one place, then manually update two others. When audit season arrives, you're scrambling to assemble BID documentation from three different sources.
OneBookPlus brings your entire broking operation into one platform. Capture leads through your branded booking page or manual entry with referral source tracking from day one. Move deals through a visual kanban pipeline (enquiry, fact-find, pre-approval, conditional, unconditional, settled) with notes, documents, and BID compliance records attached to every stage. After settlement, clients move into your trail book, where the trail rate and monthly trail you record against each settled deal are totalled into what the book earns this month, with fixed-rate expiries inside 120 days and loans unreviewed for three years called out. We do not see live balances and there is no aggregator connection, so that refinance flag is based on how long since the loan was reviewed, not on a balance movement. Invoice clients for broker fees, reconcile commission payments from your aggregator, and send professional fee proposals, all with GST-compliant invoicing built right in.
Your Daily Workflow
It's 8am Wednesday. You open OneBookPlus and see two new enquiries that came in overnight through your booking page: a first home buyer in Parramatta and a refinance referral from a local real estate agent. Both are already in your pipeline with source tracking. Your deal board shows three at pre-approval, two waiting on valuations, and one going unconditional today. You check the compliance tab. BID documentation for yesterday's submission was auto-generated when you logged the product recommendation and alternatives considered. At 9am your first client arrives. You pull up the borrowing power calculator on your iPad and walk through scenarios together, then share a branded calculator link so they can explore options at home. Between meetings you check your trail book: two loans settled last month and trail is flowing. A fixed-rate expiry alert flags a client whose two-year term ends next month, so you schedule a review call. End of day: four meetings done, one deal moved to unconditional, commission logged, and your referral dashboard shows the Parramatta agent has sent six clients this year.
Commissions & Accounting
Record upfront commission payments from your aggregator against the deals that settled, and reconcile trail commission month by month against your trail book. Client broker fee payments match against the invoices you raised. Your recurring expenses (PI insurance, aggregator fees, CPD courses, marketing spend, and office rent) are tracked against fee revenue, and you can photograph or upload a bill so the supplier, date, GST and total are read off it for you. BAS summaries generate in one click: GST collected on broker fees, GST credits on business expenses, and the net amount owing. No more quarterly panic with your accountant.
Getting Started
Sign up free. No credit card, no lock-in contract. Select “Mortgage Broker” as your business type and OneBookPlus pre-configures your account with a deal pipeline, BID compliance templates, trail book tracker, and invoice layouts suited to broking. Import your client list and active deals via CSV from BrokerEngine, Salestrekker, or a spreadsheet. Within your first week you'll have your pipeline populated, your booking page live, and aggregator commissions recorded against the deals they settled. Most brokers complete the transition over a single weekend without missing a beat on active deals.
Stop Drowning in Spreadsheets. Start Closing Deals.
Join Australian mortgage brokers who manage their entire business with OneBookPlus. Free to start, upgrade when you're ready.
Get started freeReviewed by Bishal Shrestha
Authoritative sources
Where the regulatory and industry facts on this page come from
Australian mortgage broking is regulated under the NCCP Act and ASIC's Best Interests Duty. We cite the primary regulators and industry bodies for every claim on this page so you can verify directly.
- ASIC, Best Interests Duty for Mortgage Brokers , ASIC's Best Interests Duty (BID) framework for mortgage brokers, in force since 1 January 2021.
- ASIC Regulatory Guide 273 (RG 273) , Detailed BID compliance expectations.
- National Consumer Credit Protection Act 2009 (NCCP Act) , Establishes ACL, BID, and ASIC's enforcement role.
- Mortgage and Finance Association of Australia (MFAA) , Industry membership body and CPD provider (minimum 30 CPD hours per year for full members).
- Finance Brokers Association of Australasia (FBAA) , ASIC-recognised industry association and CPD provider.
- Australian Financial Complaints Authority (AFCA) , Independent statutory external dispute resolution scheme; ACL holders are required to be members (NCCP Act s47(1)(h)).
From the blog
Related reading for mortgage brokers
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