Pest control business management software for Australian technicians

ServiceM8, Fieldpop and Pestpac are capable field-service tools, and Pestpac in particular is built around pest-specific workflows that a generalist platform does not try to match. What several of them leave out is the rest of the business: accounting still goes to Xero or MYOB, and the booking page still goes to Wix or Calendly. OneBookPlus takes the all-in-one route, combining recurring-treatment scheduling, jobs, chemical-record keeping, automatic service reminders, GST and BAS-ready invoicing and a free booking page in one platform from $0/month. When you compare, price the whole stack rather than the job app alone, and weigh how much pest-specific depth your work needs.

Yes. OneBookPlus is a genuine ServiceM8 alternative for Australian pest controllers. ServiceM8 is a well-established field-service app, but it meters job allowances and still needs Xero for accounting and a separate tool for your website and marketing. OneBookPlus bundles recurring scheduling, jobs, GST invoicing, accounting, CRM, a booking page and chemical service records together, with a free plan to start on. We're upfront that ServiceM8 has a longer track record and a bigger add-on marketplace; our advantage is one all-in-one subscription with no per-job metering and recurring-treatment scheduling built in.

Yes, our free plan includes 10 invoices and 5 quotes a month and up to 250 contacts. Ideal for a sole-operator pest technician just getting started. Upgrade to Starter ($29/mo) for unlimited invoices and quotes as your route and customer base grow.

Yes. Set a cadence once, quarterly general pest, monthly commercial, annual termite inspection or a custom interval, and OneBookPlus generates every future job and reminds the customer before each visit. You manage the route from your week view instead of a spreadsheet of who's due when.

Yes, through the Timber Pest & Termite Reports app ($79/mo). Each record holds the product, APVMA number, active constituent, batch number, dilution rate, quantity applied, application method, target pest, treated areas, weather, temperature, wind, technician and licence, and a warranty-until date, searchable by address rather than sitting in a paper logbook. A record does not have to hang off a job or a report, which matters because a no-charge warranty re-treatment often has neither and still needs recording. It is an internal record rather than something posted out with the invoice: the client receives the GST invoice, and the treatment detail sits on their history so next year's technician can open the address and see what was applied and where. Job photos and notes can be shared when someone asks for documentation, such as a strata manager or a conveyancer. Keeping accurate records of chemical applications is a standard obligation for pest managers, and having them searchable per address makes audits, warranty claims and callbacks straightforward.

The schedule and the bill are two different cycles, and OneBookPlus keeps them separate. The recurring job schedule puts a technician on site at whatever cadence the agreement calls for, monthly for a food premises or quarterly for a strata block, while the recurring invoice bills on its own cycle: weekly, fortnightly, monthly, quarterly or annually. A restaurant serviced monthly can be billed quarterly in advance without either side being re-keyed. Recurring invoices and payment reminders are included from Starter ($29/mo). Because invoicing and the ledger share one database, aged receivables show which sites are behind by 30, 60 or 90 days, and a customer statement can be emailed or shared as a tokenised link the client opens without a login.

Two mechanisms do most of the work. The recurring job schedule creates next year's inspection ahead of time and assigns it to the right technician if you switch on auto-assign, so the visit exists on the calendar before anyone has to remember it, and automated client reminders go out 24 hours and 1 hour before the appointment. Separately, for clients whose agreements have already lapsed, email campaigns (Starter and above) and SMS marketing campaigns (Growth) let you target a CRM tag or a contact source, for example everyone tagged for annual termite inspections. Recipients resolve from live records at send time, anyone who has opted out is excluded automatically, and the Spam Act mechanics including a visible unsubscribe link and RFC 8058 one-click unsubscribe are built in.

Every invoice automatically calculates 10% GST, displays your ABN and pest-management licence number, and meets ATO requirements. Convert a completed treatment to an invoice in one tap, and at BAS time export a GST summary in one click.

Yes, and you write the report in OneBookPlus rather than attaching one you produced elsewhere. The Timber Pest & Termite Reports app ($79/mo, 14-day free trial) starts every report with the nine areas AS 4349.3 expects you to cover and asks you to mark each one inspected, limited or not inspected with the reason, so an area you could not reach is on the page instead of missing from it. Per area you record a moisture meter reading, thermal notes, species and severity, tick live activity, damage, workings and conducive conditions separately, and attach photos. Then scope and limitations, overall risk, recommendations and a next-inspection date. Issue it and the client gets a branded PDF or a link they open without a login; void it and that link stops working. Pre-purchase, annual re-inspection and AS 3660.2 termite management types are all included. It gives you somewhere to record a competent report; it does not certify one, and pest-management licensing is set state by state, so check your own regulator.

Yes. Every treatment runs through a quote-to-invoice job pipeline: an accepted quote becomes a scheduled job, assigned to a technician, tracked from booked to completed to invoiced, with the chemical record, photos and notes attached to the job card. On the reporting side, revenue, profit and loss and BAS-ready GST summaries are built in, job costing shows your margin per treatment once chemicals are logged, and the per-property service history gives commercial clients a timestamped treatment record on request.

Yes. Your licence or registration number sits in your business details and prints on quotes, invoices and job documents alongside your ABN, so you are not re-typing it per document. Pest-management technicians are licensed at state and territory level, and what must appear on customer paperwork differs between jurisdictions, so check your own regulator's requirements rather than treating a field on an invoice as proof of compliance. If you hold more than one state licence, keep the numbers in your document footer text so both appear on interstate work. This is general information, not legal advice.

Raise it as a job anyway. A no-charge re-treatment still needs the chemical record, the photos and the date against the property, and it still consumes a slot on your route. Create the job, log the treatment as normal, and either invoice it at zero or leave it uninvoiced and marked complete. Either way the property history shows a technician attended under warranty, which is the record you want if the client escalates later or a new owner asks what was done. Jobs that are complete but uninvoiced are visible from the week view, so a genuine chargeable visit does not quietly hide among the warranty ones.

Team members are added per plan tier, three on Starter and ten on Growth, and jobs are assigned per person, so each technician opens the app to their own scheduled work while the owner sees the full board. It is role and assignment based rather than a hard partition of the customer list: an assigned technician can open the property record they are attending, including its past treatments, which is usually what you want when someone covers a route. If you need stricter separation than that, test it on the free plan before you commit a team to it.