Plumbing Software for Job Management, Scheduling and Invoicing

Start from the shape of your week rather than a feature list. If most of your work is booked ahead, weight the quoting and the job costing. If most of it arrives as emergency call-outs, weight the dispatch board, the conflict warning when you squeeze a job in, and how fast you can invoice from the driveway. Then price the whole stack rather than the job app alone: ServiceM8, Fergus and AroFlo are capable job tools, but they leave the accounting to Xero or MYOB and the booking page to Wix or Calendly, so the honest comparison is the all-in monthly figure. Last, check the trade detail, because it is where generic tools fall over: does the invoice carry your plumbing licence number beside your ABN, can Plumbing Compliance and gas certificates hang off the job record, and does GST calculate per line. OneBookPlus does all of that from $0/month, with unlimited invoices, quotes and jobs from $29/mo.

Yes. OneBookPlus is a genuine ServiceM8 alternative for Australian plumbers. ServiceM8 is a well-established field-service app, but it meters job allowances and still needs Xero for accounting and a separate tool for your website and email marketing. OneBookPlus bundles job management, GST invoicing, accounting, CRM, a booking page and AS/NZS 3500 compliance-cert storage together, with a free plan to start on. We're upfront that ServiceM8 has a longer track record and a bigger add-on marketplace; our advantage is one all-in-one subscription with no per-job metering.

Yes, our free plan includes 10 invoices and 5 quotes a month, a booking page, and up to 250 contacts. Ideal for sole trader plumbers just getting started. Upgrade to Starter ($29/mo) for unlimited invoices and quotes as your plumbing business grows.

Every invoice automatically calculates 10% GST, displays your ABN and plumbing licence number, and meets ATO requirements. At BAS time, export a GST summary in one click.

Log it as a priority job, whether it came through your booking page overnight or you took the call yourself, and drop it onto whoever has slack in their morning. On site, quote the after-hours labour rate, the call-out and the fittings as separate lines so the customer can see what the 11pm premium is actually buying, photograph the failed section against the job, then convert to a GST invoice and send it with a payment link before you pack up. The booked jobs it pushed stay on the calendar as jobs that need moving, so nothing quietly disappears out of tomorrow.

Absolutely. Create detailed quotes for any plumbing work, hot water system installs, drainage repairs, pipe relining, tap replacements, and gas fitting. Itemise labour, materials, and callout fees separately.

Yes. Attach Plumbing Compliance Certificates (sanitary/drainage under AS/NZS 3500.2) and Gas Compliance Certificates (gas installations under AS/NZS 5601.1, required in every state and territory for gas-licensed work) directly to job records, along with hot-water tempering-valve records (AS/NZS 3500.4, ≤50°C at the outlet) and manometer leak-test results. When your state regulator, VBA (VIC), NSW Fair Trading, QBCC (QLD), CBS (SA), PLB (WA), CBOS (TAS), Access Canberra (ACT) or NT WorkSafe, or a customer needs documentation, everything is stored against the job and easy to retrieve.

Everything the next visit needs and everything a dispute needs: the property address with access notes, the accepted quote, the calendar slot and who attended, before-and-after photos, materials logged from Reece or Tradelink with receipt photos, any compliance certificate, the invoice and its payment status. Because that is one record rather than a diary plus a spreadsheet plus an accounting app, work that was finished but never invoiced shows up as a status you can filter on, not as a gap you discover at BAS time.

Dedicated job tools are priced by job volume or per user: ServiceM8 publishes tiers of $29 to $349 a month, and most of them still need a separate accounting subscription such as Xero, which publishes plans of $37 to $500 a month. Add a CRM and a booking tool and a two-van business is usually paying three or four bills for one workflow. OneBookPlus bundles job management, quoting, GST invoicing, CRM and accounting together: free for sole traders (10 invoices and 5 quotes a month), $29/mo for unlimited invoices, quotes and jobs, and $69/mo for multi-crew shops that want the marketing tools too.

Yes. The job calendar shows your week at a glance: emergency call-outs, hot water installs, drainage work and maintenance visits. Assign each job to a plumber or apprentice on your team, track its status from Quoted through Scheduled, In Progress and Invoiced, and see immediately who is free when an emergency call comes in. Starter includes 3 team members; Growth includes 10.

For most small plumbing businesses, yes. OneBookPlus includes GST invoicing, expense tracking with receipt photos, payments recorded against invoices, profit and loss reporting and BAS-ready GST summaries (the jobs Xero does for a typical trade business), plus the job management, quoting and CRM that Xero never included. If you have complex payroll or your accountant requires Xero specifically, you can run both, but most sole traders and small crews replace the separate accounting subscription entirely.

Published Australian cost guides put standard business-hours call-out fees at roughly $60 to $120, with after-hours and emergency call-outs commonly $150 to $300 before hourly rates. The right figure for your business depends on your travel radius, vehicle costs and local competition. Our plumber call-out fee and pricing guide on this site walks through the market ranges and a cost-based method for setting yours.

Build it in the driveway on your phone: labour, the call-out and the materials as separate lines, GST calculated per line, and your plumbing licence number printed alongside your ABN on the document. Branded quote PDFs with your logo, colours and terms come in from Starter ($29/mo). Send it before you drive off. Your customer opens it on their own phone with no login and no app, the status flips to Viewed the moment they do, and when they tap Accept you get an in-app and SMS alert and a draft job is created from the accepted quote, so the work is booked without anything being retyped. If they go quiet, every quote unanswered for three days or more lands on the follow-up dashboard with one-tap email and SMS nudges, and quotes past their validity date flip to Expired automatically, so last winter's copper price can never be accepted this winter.

Partly by recurrence and partly by expiry reminder. Recurring job schedules cover the weekly, fortnightly and monthly side, strata rounds, grease-trap servicing, maintenance agreements: the next job creates itself ahead of time, auto-assigns to the right person, and stops after a set number of runs when the agreement ends. Clients get automatic email reminders 24 hours and 1 hour before the visit. The annual items are handled from the certificate instead. The $9/mo Compliance Certificate Generator pre-fills your ABN, licence number and jurisdiction, captures the customer's signature on screen, emails the PDF, files a copy in your compliance register, and sends 30-day expiry reminders, so an annual backflow test or a tempering-valve check resurfaces before it lapses rather than after. These are scheduling and record-keeping tools: they do not replace a licensed assessment or your obligations to the state regulator.

Yes, from Starter ($29/mo). Job costing puts labour and materials cost against billed revenue for each job and colour-codes the margin red, amber or green, so the four-hour emergency call-out and the tidy hot water swap stop looking the same in your head. On work that runs across days, a bathroom renovation or a re-pipe, Project Budget vs Actual compares estimated hours, materials and total against what has actually been spent while the job is still open, which is the only point at which an overrun is still fixable. Because the jobs and the accounting share one ledger, the per-job margin and the profit and loss are built from the same numbers, so there is no reconciliation step between what the job report says and what your BAS-ready GST summary says.