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Customer stories

Real businesses,
real workflows.

This page holds two things: named customer stories, published only after the customer has signed off on every word, and anonymised industry profiles showing what OneBookPlus replaces in each sector. Want to be featured? Email hello@onebookplus.com.au.

Anonymised industry profiles

How each industry runs on OneBookPlus

These profiles describe the common tool stacks and workflows we see in each sector. They are representative patterns, deliberately anonymised, not case studies of a single named business. Each links to its full industry page.

Trades

How Trades use OneBookPlus

Open the Trades page

454,850 construction businesses in Australia. ABS, June 2025

The problem

Most tradies juggle ServiceM8 for jobs (from $29/mo) and Xero for accounting (from $37/mo), both checked 2 August 2026, and spreadsheets for everything else. Quoting happens from the van, invoices get chased over text, and BAS prep eats a weekend.

How OneBookPlus solves it

OneBookPlus replaces the lot, quote on-site from your phone, convert to a job with one tap, track materials and photo evidence, and invoice before you leave. BAS figures come straight from your books instead of a weekend of reconciliation.

Replaces:

ServiceM8TradifyXero accounting add-onSpreadsheets OneBookPlus
Salons & Beauty

How Salons & Beauty use OneBookPlus

Open the Salons & Beauty page

97.3% of Australian businesses are small businesses. ASBFEO, June 2025

The problem

Salon owners pay for Fresha or Timely for bookings, Xero for accounting, and Mailchimp for email marketing, three systems, three bills, three sets of client data that never sync.

How OneBookPlus solves it

OneBookPlus handles online bookings with SMS reminders, client profiles with full treatment history, invoicing with GST, email campaigns, Google review requests, and loyalty programs. One login, one subscription, starting on the free plan.

Replaces:

FreshaTimelyXeroMailchimp OneBookPlus
Restaurants & Hospitality

How Restaurants & Hospitality use OneBookPlus

Open the Restaurants & Hospitality page

The problem

Venues run a separate POS, accounting software, rostering tool, and reservation system. Daily reconciliation takes an hour. Staff scheduling lives on a whiteboard.

How OneBookPlus solves it

OneBookPlus gives you POS with order management, table management, menu builder with dietary tags, a kitchen display for orders, rostering with award rates, and daily sales tracking that flows straight into your accounts.

Replaces:

Square POSDeputy rosteringXeroOpenTable OneBookPlus
Aged Care

How Aged Care use OneBookPlus

Open the Aged Care page

Health Care & Social Assistance grew 6.6% in 2024 to 2025, reaching 213,177 businesses. ABS, June 2025

The problem

Small aged care providers use ShiftCare for rostering and Xero for billing, two systems that don’t talk to each other. NDIS compliance paperwork is manual. Families call constantly for updates.

How OneBookPlus solves it

OneBookPlus has care recipient profiles, visit scheduling, progress notes, medication tracking, a family portal for transparency, NDIS billing support, and rostering with SCHADS award rates.

Replaces:

ShiftCareAlayaCareXeroSpreadsheets OneBookPlus
Freelancers & Sole Traders

How Freelancers & Sole Traders use OneBookPlus

Open the Freelancers & Sole Traders page

1,735,470 Australian businesses are sole operators with no staff. ABS, June 2025

The problem

Most freelancers start with no system at all, invoices in Word, expenses in a shoebox, and tax time is a panic. Some graduate to Xero but it’s overkill and expensive for a one-person operation.

How OneBookPlus solves it

OneBookPlus’s free plan gives you 10 invoices a month, 250 contacts, a booking page, GST compliance, and expense tracking that keeps every deduction in one place. When you grow, upgrade to Starter at $29/mo for unlimited invoices and quotes.

Replaces:

Word/Excel invoicesXero (overkill)No system OneBookPlus
Mortgage Brokers

How Mortgage Brokers use OneBookPlus

Open the Mortgage Brokers page

The problem

Brokers use BrokerEngine or Salestrekker for their pipeline, a separate CRM for contacts, and Xero for commission invoicing. Trail book management is often a spreadsheet.

How OneBookPlus solves it

OneBookPlus has a deal pipeline with kanban stages, CRM with full client timeline, commission invoicing with GST, and shareable loan calculators for lead generation.

Replaces:

BrokerEngineSalestrekkerHubSpot CRMXero OneBookPlus

Share your OneBookPlus story

We work with you on every word and every screenshot. You stay in control, and nothing is published without your written sign-off. Prefer something quicker? Read our reviews on Google, Trustpilot, G2 and the App Store.

FAQ

About the stories and profiles on this page

Are the named customer stories real?

Yes. Every named story is published only after the customer has approved the quote in writing. The quotes are the customers' own words, nothing is ghost-written or invented. Where we don't yet have a customer-verified figure, we simply don't show one; the anonymised profiles below are separately labelled as representative industry patterns, not testimonials.

Are the industry profiles individual customer testimonials?

No. They are anonymised industry profiles describing the common tool stacks and workflows we see in each sector, not case studies of a single named business. Tool prices cited are publicly listed prices checked against the vendor's site when the profile was written. For a sector-specific landing page, see /for/<industry>.

I'm in an industry not listed here, does OneBookPlus still work for me?

Yes. The /for hub lists dedicated landing pages for dozens of industries. The platform's core modules (invoicing, CRM, bookings, accounting, marketing) work for any service or trade business; the industry pages just call out the workflows that matter most to each sector.

Where can I see the actual product before signing up?

Three options: the free plan lets you try every core feature with no credit card, a live demo sandbox is available at /demo, and you can book a 15-minute walkthrough at /book-demo.

Can I provide a testimonial or case study?

Yes, we love hearing from real customers. Email hello@onebookplus.com.au with a couple of paragraphs about how you use OneBookPlus and we'll work with you to publish a proper case study on this page, with your approval on every word before it goes live.