Built for Australian Health & Wellness Professionals
Less admin. More time with patients.
Fill the 3pm cancellation from your waitlist before the gap costs you $110.
Online bookings, treatment notes against every appointment, auto-SMS reminders to kill no-shows, and GST-aware invoicing that knows clinical sessions are GST-free but your massage and aesthetics aren't. All-in-one for $0 to $69/mo, replaces Cliniko + Xero + HealthEngine.
Free plan. No card required. · AHPRA number on every invoice · GST-free clinical + 10% wellness · Sign up in 60 seconds





Browse by Specialty
Built specifically for these health professions
Dentists
Multi-chair scheduling, treatment plans, daily reconciliation
View Dentists softwarePhysiotherapists
Treatment notes, AHPRA on every doc, gap-free scheduling
View Physiotherapists softwareNursing Agencies
Multi-facility shift scheduling, credential tracking, per-rate invoicing
View Nursing Agencies softwareAged Care & NDIS
HCP/NDIS billing, carer rosters, audit-ready progress notes
View Aged Care & NDIS softwareFree Tools & Resources
Reference material for clinicians and practice owners
Start a Health Practice
8-step founder guide, AHPRA, structure, ABN/GST, PII, premises, billing rails, software stack, first patients.
Operator GuideAHPRA Registration Guide
15 regulated professions, registration types, CPD, PII, recency of practice, renewal calendar.
ReferenceMedicare & Private Health
Seven claim rails (Medicare, HICAPS, Easyclaim, DVA, WorkCover, CTP) plus MBS items and Section 19(2).
ReferenceNDIS Price Guide Explained
Support categories, therapeutic item codes, travel claiming, cancellation rules, plan management.
CompliancePII & Run-Off Cover Guide
AHPRA minimums by profession ($2M–$20M+), MDO vs commercial cover, claims-made traps, retiree run-off.
InteractiveGap Fee & Medicare Rebate Calculator
Interactive, set your fee, see Medicare rebate, gap to patient, per-service vs bulk-billed economics.
Key takeaways
5- OneBookPlus is practice-management software for Australian health and wellness practitioners, replacing stacks like Cliniko (US$45/mo), Xero ($37/mo), Mailchimp (no ongoing price published) and Calendly (US$10/mo). Vendor prices verified 2 August 2026. One platform from $0/mo (Free), $29/mo (Starter), or $69/mo (Growth, billed in AUD).
- Allied health practitioners, physiotherapists, chiropractors, occupational therapists, podiatrists, osteopaths, and psychologists, must hold current AHPRA (Australian Health Practitioner Regulation Agency) registration with their relevant National Board, and your AHPRA registration number prints on every invoice and clinical document.
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- Clinical health services are GST-free under the GST Act when delivered by a recognised health professional, while cosmetic or wellness services (massage, beauty, aesthetic treatments) are typically GST-taxable at 10%. OneBookPlus applies the right GST treatment per service line.
- OneBookPlus is HICAPS- and Medicare-aware on the billing side: you record each invoice against the right payer, private fee, HICAPS health-fund extras rebate, Medicare CDM/EPC session, DVA or WorkCover, and revenue reporting breaks down by payer type. HICAPS terminal claiming and Medicare submission are processed through your own HICAPS or Medicare facility, not from inside OneBookPlus.
- Health records must be retained for at least 7 years (or until age 25 for minors) under state health-record legislation and the Privacy Act 1988, with My Health Record interactions governed by the My Health Records Act 2012. OneBookPlus stores treatment notes against each appointment with audit-ready retention.
Everything You Need
Built for Health & Wellness Practitioners
Forget juggling separate tools for bookings, invoicing, and client management. OneBookPlus brings everything into one simple platform designed for practitioners.
Online Client Booking
Let clients book appointments 24/7 through your own branded booking page. Reduce phone tag and fill your schedule effortlessly.
GST-Compliant Invoicing
Create and send professional invoices that meet ATO requirements. Automatic GST calculations, ABN display, and one-click BAS summaries.
Client Health Records
Keep detailed client notes, treatment history, and contact details in one secure place. Access everything you need before each appointment.
Automated Reminders
Reduce no-shows with automatic appointment reminders via SMS and email. Send payment reminders for overdue invoices too.
Google Calendar Sync
Two-way sync with Google Calendar so your schedule is always up to date. See bookings alongside personal events in one view.
Payment Collection
Get paid faster with online payment links on every invoice. Clients pay by card instantly, no more chasing bank transfers.
Free plan available · No credit card · Cancel anytime
Free booking page included
Your clinic business gets a booking page. Free.
Stop paying a website subscription you do not need, and skip the up-front designer quote. Every OneBookPlus practitioner gets a branded booking page on the free plan. Want it on your own domain like a proper business website? The Website Builder app is $29/mo and we host it for you.
your-business.onebookplus.com.auoronebookplus.com.au/book/your-businessyourbusiness.com.au: your own branded domain, hosted by us24/7 emergency callout booking
A new patient books a Saturday morning physio assessment at 11pm while you're off the clock. The appointment lands in your calendar with their intake details and chosen service, ready when the clinic opens.
Branded with your colours, logo & licence
Brand color picker in settings. Logo upload. Trade licence number shown on every page so customers know you're legit.
Show service prices upfront
Initial physio consult $110. Remedial massage 60-min $120. Customers see prices before booking, kills the price-shopping phone calls.
Mobile-first: looks great on phones
Your booking page is built mobile-first, so a customer searching on a phone can book without pinching to zoom.
Bring your own domain: we host the site
Already own yourbusiness.com.au? Add the Website Builder app ($29/mo) and point your domain at the site we host for you, through a guided DNS and SSL wizard. We don't sell domains, keep yours wherever you registered it.
Local SEO baked in
Schema.org markup for clinic services + suburbs you cover. Google finds you for 'physio in [suburb]' searches.
Practitioners website cost, typical
What practitioners pay for a website
- From $24/mo
Website builder
Squarespace's cheapest plan billed monthly, verified 2 August 2026. Wix publishes no fixed Australian rate.
- $15 to $40/mo
Web hosting + SSL
Bundled in builders; separate if custom site
- $1,500 to $3,000
Designer (one-off)
Only if you want a custom-built site
- From US$10/mo
Bookings on Calendly
Per seat, billed in US dollars, verified 2 August 2026. Separate from your website.
Typical recurring total
~$39 to $64/mo
+ US$10/mo per seat if you add Calendly for bookings, billed in US dollars, and $1,500 to $3,000 up-front if you hire a designer
With OneBookPlus
Included on every plan
- Branded booking page, free plan
- Hosting + SSL, free plan
- 24/7 customer self-booking, free plan
- Connect your own domain with the Website Builder app, +$29/mo (BYO)
Your total
$0 to $29/mo
See it in action
The screens between one patient and the next.
These are real product screens: the appointment calendar, the patient profile with a care timeline, and the service menu behind online booking. Tap any screen to zoom in.
Appointments, and the next free slot
The Bookings screen: pick the service and the practitioner and Find next available searches around shifts, leave and existing load. Each upcoming appointment shows the time, the length, the client, the service booked and the fee.

Patient profile + care timeline
The patient record: every visit, note, invoice and document linked to one profile, with team-member access you control.

Service menu, priced and bookable
Manage Services: every service with a short description, its price and the time it takes, each one marked bookable so patients pick from the same list on your booking page.

Simple Workflow
How OneBookPlus Works for Health Practitioners
From booking to payment in four simple steps, designed around a typical practitioner's day.
Client books online
Clients choose a service and time slot from your branded booking page. No phone calls or back-and-forth needed.
Appointment happens
You see the booking in your calendar with all client details. Add treatment notes during or after the session.
Invoice sent
Send a GST-compliant invoice with one tap right after the appointment. The client gets a professional PDF with a payment link.
Review request goes out
An automated follow-up asks the client for a review, helping you build your reputation and attract new patients.
Take your first online booking the day you sign up
Who it's for
Built for every health practitioner
From solo physios to multi-practitioner clinics. OneBookPlus adapts to your practice.
Physiotherapist
Running a solo or small practice with back-to-back appointments. Needs online booking, treatment notes in CRM, and gap-free scheduling.
Yoga or Pilates Studio
Class-based bookings with capacity limits. Needs group scheduling, waitlists, and package/membership invoicing.
Personal Trainer
Mobile PT working across gyms and parks. Needs flexible scheduling, session pack invoicing, and client progress tracking.
Allied Health Practice
Multi-practitioner clinic with reception staff. Needs appointment management, practitioner calendars, and bulk invoicing.
What a four-tool stack costs each month
Named tools, at each vendor’s own cheapest published plan, and ours underneath. Vendor pricing changes, so check each one before you decide.
Or use OneBookPlus
$29/mo
Everything in the list above, on one bill.
Start freeNo credit card · Free forever · Cancel anytime
Example walkthrough
Wednesday, the practice admin around the clinical hour
An illustrative walkthrough of a typical practice admin day
You arrive before the first appointment and check the dashboard: a full day of bookings ahead. Two new patients booked overnight through your online booking page and completed their intake forms, so the paperwork is already on file.
Between sessions you file your notes against each patient record. When a patient reaches the end of a booked plan, you raise the invoice for the remaining balance with one tap, GST handled and the relevant item numbers referenced.
At lunch you spot a cancellation gap in the afternoon diary. You send an SMS to the waitlist from the booking screen, and the gap is filled shortly after.
End of day: the day's sessions are invoiced, follow-up reminders are scheduled automatically, and clinic expenses such as rent and supplies are already logged against the right categories. BAS preparation is a short job rather than a weekend one.
How we compare
OneBookPlus vs health practice software
See how we compare to the tools practitioners typically use.
| Feature | OneBookPlus | Cliniko | Halaxy | Calendly |
|---|---|---|---|---|
| Online booking page | Yes | Yes | Yes | Yes |
| Client CRM & notes | Yes | Yes | Yes | No |
| Automated reminders | Yes | Yes | Yes | Yes |
| GST invoicing | Yes | Yes | Yes | No |
| Accounting & P&L | Yes | No | No | No |
| BAS-ready tax reports | Yes | No | No | No |
| Email marketing | Yes | No | No | No |
| Expense tracking | Yes | No | No | No |
| Review requests | Yes | No | No | No |
| Free plan available | Yes | No | Yes | Yes |
| Price | From $0/mo | US$45+/mo | Free tier | US$10+/mo |
Built for Australian Health Practitioners
Auto
Email reminders 24h and 1h before each appointment
1 tap
Appointment becomes a GST invoice
100%
GST compliant for Australian practitioners
24/7
Online bookings while you sleep
Practice savings calculator
What does your PMS + online booking stack cost?
Plug in your real subscription costs and practitioner count. We'll show monthly software savings plus the no-show revenue you'd recover with auto-SMS reminders.
Practice management (Cliniko, Halaxy, Nookal)
Monthly per-practitioner fee
Online booking (HealthEngine, HotDoc)
Monthly platform fee + per-booking
Invoicing / accounting (Xero)
Monthly subscription
Patient SMS reminders
Per-message platform fee
Number of practitioners
Full-time equivalents
Average appointment value
Out-of-pocket + Medicare combined
Your current tool stack
$259/mo
= $3,108/year
With OneBookPlus Starter
$29/mo
Replaces everything in the list. One bill.
Modelled on automatic reminders taking a 10% no-show rate to 6%, about 11 appts/mo back at $110 each. An assumption, not a measured result.
Free plan available · No card required · Cancel anytime
One day, written by itself, an illustrated day of an Australian physiotherapy clinic run on OneBookPlus
An illustrated day, not real customer data. Scroll through it from morning to 5pm: the AI receptionist answers and books a missed call, the work runs from the app, the GST invoice is sent on the spot, payment lands and the books balance themselves, a review invite is queued for the next daily run, and the day closes with the ledger already written.
8:00am
While you're with a patient
The weekend-back call you'd have missed.
Huy did his back in over the weekend. He calls the first physio on Google, you, while your hands are full, mid-treatment.
AI Receptionist
Answered mid-treatment, the 11:15 booked.
The AI answers in two rings, books 11:15 am, and texts a confirmation plus the intake form, before your patient's off the table.
In the treatment room
Intake, pain history and consent, already done.
Appointment card on your phone: intake answers, pain history, consent done. No clipboard, no re-typing.
Between appointments
Invoiced between one patient and the next.
One tap turns the consult into an invoice with a pay link. No end-of-day billing pile, no laptop tonight.
While you're with the 2pm
Paid, and the GST split is handled.
Card payment lands, the books update themselves, and $10.91 GST is set aside for BAS.
Reputation on autopilot
The review ask, once the back settles.
Once the payment clears, the AI asks for the review at the delay you set. Nothing for the front desk to remember.
The day closes itself
Eight patients seen, one new one gained.
You saw eight patients and gained a new one. The book did the rest.
$0
collected
0
admin tasks done by AI
0
evenings lost
An illustrated day, not real customer data. AI Receptionist is a $79/mo add-on that needs AI Companion ($25/mo, included on Growth), and AI Companion is what sends the review invite as well. The rest of the day is the app itself.
Practice pricing
Four plans. All built for practitioners.
Start free, upgrade when your appointment book justifies it. No contracts, no setup fees, no per-practitioner tax that punishes you for hiring. Cancel any time.
Free
$0/forever
Take your first online booking today, no credit card.
- 10 invoices/month
- Branded 24/7 booking page
- Client records + treatment notes
- GST-free clinical + 10% wellness handling
- AHPRA number on every invoice
- Mobile PWA (works between sessions)
Starter
$29/mo
Replaces Cliniko + Xero + Calendly + your reminder tool.
- Everything in Free
- Unlimited invoices, bookings & notes
- Auto-SMS + email appointment reminders
- Cancellation waitlist fill
- Stripe online payments + payment reminders
- Google Calendar two-way sync
- Accounting, P&L & BAS reports
- 3 team members
No card · Drops to Free if you don't upgrade
Plus
$49/mo
Outgrowing the basics, unlimited contacts & bookings, advanced reporting.
- Everything in Starter
- Unlimited contacts & bookings
- Advanced reporting & analytics
- Batch invoicing
- Budget tracking
- 5 team logins
- 10 GB website media storage
Growth
$69/mo
For clinics running multiple chairs and rooms with marketing on the side.
- Everything in Plus
- Per-practitioner calendars + room rostering
- Reputation Engine (auto Google reviews)
- SMS recall campaigns to lapsed patients
- Paid add-on: Google Ads dashboard, $99/mo
- Package & membership invoicing
- 10 team members
Prices in AUD inc. GST. Online card payments carry Stripe processing fees (1.7% + 30¢ AU cards) plus a 2.5% OneBookPlus platform fee. See the full plan comparison
Already on a practice tool?
Switching from Cliniko, Halaxy, Nookal or Jane App?
Switching is designed to fit in a single evening. Export your patient list as CSV from your current system, import it into OneBookPlus with the bulk importer, and your booking page is live before tomorrow's first appointment.
- 1Export patients + contact details CSV from Cliniko, Halaxy or Nookal (5 min)
- 2Upload via the bulk importer, names, phone, email and history notes auto-map (10 min)
- 3Set your services, session durations, fees and GST treatment per line (15 min)
- 4Cancel your old subscriptions tomorrow morning, coffee in hand
Switch from
Built-in AI
Can’t get to the phone? Your AI can.
Your front desk is with a patient, calls slip to voicemail, and a patient who can't book just calls the next clinic.
OneBookPlus
AI Receptionist · incoming call
“Can I get in for a sore back this week?”
If you don't answer, the AI books it, Initial consult · Thu 9:15am, and texts a confirmation.
Extend Your Toolkit
Apps for Health & Wellness
Add online bookings, automated reminders, client portals, and more to grow your practice.
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Encrypted & Isolated
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
Free Plan Available
No credit card needed
Frequently Asked Questions
Common questions about business software for health & wellness practitioners in Australia.
Is OneBookPlus suitable for health and wellness practitioners?
Absolutely. OneBookPlus is built for physios, chiropractors, personal trainers, massage therapists, naturopaths, and all allied health professionals. Online booking, client records, invoicing, and reminders are all designed around how health practitioners work.
Is OneBookPlus AHPRA compliant?
OneBookPlus is a business management tool for bookings, invoicing, and client records. While we help you run your practice efficiently, clinical compliance and AHPRA obligations are managed by you as the registered practitioner. We do not store or transmit clinical health records under the My Health Records Act.
Can I handle Medicare and private billing?
OneBookPlus handles private billing with GST-compliant invoicing. For Medicare rebates and HICAPS claims, you would continue using your existing claiming software alongside OneBookPlus for practice management, scheduling, and invoicing.
How are client records managed?
Each client has a detailed profile with contact information, appointment history, notes, and invoice records. You can add session notes, track treatment progress, and access everything before each appointment, all in one secure place.
What is the best practice management software for allied health in Australia, and can I switch from Cliniko or Jane App?
Cliniko, Nookal and Jane App are the established allied-health systems with deep clinical and claiming features. OneBookPlus is the simpler, more affordable alternative when your needs are mainly bookings, client records, reminders and invoicing rather than integrated Medicare/HICAPS claiming. Switching is straightforward, import your client list via CSV and you're running in minutes, and you get online bookings, automated reminders and GST-aware invoicing in one tool. If claiming must live inside your practice software, keep a dedicated clinical system for that part and use OneBookPlus for the front-of-house and business side.
What is AHPRA?
AHPRA is the Australian Health Practitioner Regulation Agency, the national body that administers registration for 16 regulated health professions on behalf of each profession's National Board. Allied health practitioners such as physiotherapists, chiropractors, occupational therapists, podiatrists, osteopaths, and psychologists must hold current AHPRA registration to practise, and OneBookPlus prints your AHPRA registration number on every invoice and clinical document.
Are health services GST-free in Australia?
Most clinical health services delivered by a recognised health professional to an individual patient are GST-free under the GST Act. Cosmetic and wellness services such as massage, beauty, and aesthetic treatments are typically GST-taxable at 10%. OneBookPlus applies the correct GST treatment per service line so your invoices and BAS stay compliant.
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. He writes and maintains these pages, and publishes what OneBookPlus does not do alongside what it does.
Read the founder bioHow this page was researched
The compliance and licensing statements above are taken from the bodies this page links to, including AHPRA, HICAPS and the NDIA price guide, so you can read the rule rather than take our word for it. Plan prices come from the OneBookPlus price registry, so the page and the checkout cannot disagree. Everything said about OneBookPlus describes what the product does today, and the page says so where it does not do something.
How OneBookPlus Works for Health & Wellness Practitioners
If you're running a physio clinic, chiropractic practice, massage therapy studio, or beauty salon in Australia, you already know the admin burden. Most practitioners end up stitching together Cliniko or Jane App for bookings, Xero or MYOB for accounting, Fresha or Timely for point-of-sale, and Mailchimp for client communications. That's four or five subscriptions, four logins, and four places where client data lives, none of them talking to each other properly. You spend your evenings reconciling invoices instead of resting between clinic days, and BAS time turns into a weekend of spreadsheet wrangling.
OneBookPlus replaces that entire stack with a single platform purpose-built for Australian health and wellness professionals. Online booking, client records with treatment notes, GST-compliant invoicing, automated SMS and email reminders, review requests, and real accounting with profit-and-loss reports and BAS summaries, all from one dashboard. There's no need to sync data between systems because everything already lives in the same place. When a client books online, their record is created automatically. When the appointment finishes, you generate an invoice with one tap. When the client pays through the link on it, the invoice is marked off for you.
Your Daily Workflow
Picture a typical morning. You arrive at the clinic and check your OneBookPlus dashboard: six appointments today, two booked overnight through your online booking page. Each client's record shows their full history: previous visits, treatment notes, outstanding invoices, and any intake forms they've completed. Between sessions you add clinical notes directly against the appointment. When a client finishes their treatment plan, you create an invoice with one tap: GST calculated, your ABN displayed, a payment link included. An automated review request goes out by email the next day. By the time you lock up, every session is documented, every invoice is sent, and tomorrow's reminders are already queued.
Expenses & Accounting
Practice costs go in as you incur them. Photograph the receipt or drop the supplier's PDF bill in and the scan reads supplier, date, GST and total into a drafted expense, so clinic rent, equipment, insurance and CPD courses are coded in seconds rather than keyed line by line. Client payments are recorded against the invoice they settle, so what is still outstanding is always current. When BAS time arrives, your GST summary is already prepared: total sales, total GST collected, total GST on purchases, and the net amount owing. Export it in one click or share it directly with your accountant. No more Sunday afternoons buried in receipt shoeboxes.
Getting Started
Sign up in under two minutes. No credit card required. Choose “Health & Wellness” as your business type during onboarding and OneBookPlus pre-configures your account with relevant service categories, appointment durations, and invoice templates. Import your existing client list via CSV from Cliniko, Jane App, or any spreadsheet. Within your first week you'll have your booking page live, your first invoices sent, and your clinic costs recorded against the ledger your BAS summary is built from. Most practitioners tell us the switch takes a single afternoon.
Spend Less Time on Admin. More Time Helping Patients.
Join Australian health & wellness practitioners who run their practice smarter with OneBookPlus. Free to start, upgrade when you're ready.
Get started freeReviewed by Bishal Shrestha
Authoritative sources
Where the regulatory and funding facts on this page come from
Allied health practitioners, physios, chiros, OTs, podiatrists, psychologists and others, sit across national regulators, private health-fund networks, and Medicare/NDIS funding rules. We cite the primary sources for every claim on this page so you can verify directly.
- Australian Health Practitioner Regulation Agency (AHPRA) , the umbrella regulator for the 16 registered health professions.
- HICAPS , the network used to process private health-fund extras-cover claims at point of service.
- Services Australia, Medicare Chronic Disease Management (CDM) , CDM plans give eligible patients up to 5 allied-health sessions per calendar year.
- National Disability Insurance Scheme (NDIS) , NDIS participants fund allied-health supports under capacity-building or core-supports categories.
- Office of the Australian Information Commissioner, APPs , Australian Privacy Principles under the Privacy Act 1988. Health-record retention is 7+ years for adults, longer for minors.
From the blog
Related reading for health
Practical guides and explainers from the OneBookPlus blog, grouped by topic.
How to Chase Late Invoices Without Being the Bad Guy
Automate your payment reminders: email first, SMS if that is ignored. How to set the sequence up and get paid without the awkward follow-up call.
9 min readRead articleAI Receptionist for Australian Small Business: Never Miss a Call (or a Job) Again
An AI receptionist answers your calls, qualifies the caller and books the job. How it compares to voicemail and answering services, and what it costs.
9 min readRead articleBest Cleaning Business Software in Australia (2026): Scheduling, Invoicing & Recurring Jobs
Choosing cleaning business software in Australia for 2026: recurring schedules, on-site invoicing, rostering, payments and GST in one place.
10 min readRead articleHow to Set Up an Online Booking System for Your Business
Choosing and setting up an online booking system: why it matters, the features to look for, and how to connect bookings to invoicing and your CRM.
9 min readRead article
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