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Connecting Stripe for Online Payments

Connect Stripe and switch on bank transfer, BPAY and PayID, so an invoice carries the ways your clients actually want to pay.

Setting Up Payment Methods

OneBookPlus supports multiple payment methods on your invoices. The more options you offer, the easier it is for clients to pay, and the faster you get paid.

Accessing Payment Settings

  1. Go to Settings from the sidebar
  2. Click Payment Methods

Bank Transfer

Add your bank details so clients can pay via direct deposit:

  1. Toggle Bank Transfer to on
  2. Enter your BSB (6 digits)
  3. Enter your Account Number
  4. Optionally add an Account Name

These details appear on every invoice under the payment section.

BPay

If you have a BPay Biller Code:

  1. Toggle BPay to on
  2. Enter your Biller Code
  3. The customer reference number is generated automatically from the invoice number

PayID

PayID allows instant payments using an identifier instead of BSB/account number:

  1. Toggle PayID to on
  2. Select your PayID type: Email, Phone, or ABN
  3. Enter the corresponding value

Stripe (Credit/Debit Card)

Stripe enables online card payments directly from your invoices:

  1. Toggle Credit/Debit Card to on
  2. Click Connect Stripe
  3. Follow the Stripe onboarding process to create or connect your Stripe account
  4. Once connected, every invoice includes a Pay Now button

Clients can pay using:

  • Credit card (Visa, Mastercard, Amex)
  • Debit card
  • Apple Pay and Google Pay (on supported devices)

How Online Payments Work

  1. You send an invoice to your client
  2. The client opens the invoice via the email link
  3. They click Pay Now
  4. They enter their card details (or use Apple/Google Pay)
  5. Payment is processed by Stripe
  6. The invoice is automatically marked as Paid in OneBookPlus
  7. Funds are deposited to your bank account (typically within 2 business days)

Fees

Stripe charges its own per-transaction fee, published on Stripe's Australian pricing page. We do not restate the rate here, because it changes and a stale figure in a help article is worse than none.

OneBookPlus charges a platform fee of up to 2.5 per cent on online card payments on top of Stripe's. The rate that applies to your account is on the billing page under card payment fees.

Both come out of the payment before it reaches your bank account.

Taking a card in person is a different thing and is not available yet. See what your client sees when they pay.

Choosing Your Methods

You can enable any combination of payment methods. We recommend enabling at least Bank Transfer and Stripe to cover clients who prefer either option.

Tip: A Pay Now button removes the step where your client has to open a banking app and key in your BSB and account number, which is usually where an invoice sits for a few days. We do not quote an average speed-up, because our own sample is too small to be honest about.

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