Links you send your customers
The pages your own customers open: their booking, the job you are on the way to, and the review request that follows.
Articles
The link your customer gets for their booking
Every online booking creates a private page where the customer can see the details, reschedule or cancel, without calling you.
The job status link your customer opens
A private page showing where their job is up to, your ETA when you are on the way, and a place to rate the work afterwards.
Asking a customer for a review
The review link is tied to a real booking, so only someone who was actually served can leave one.