Carer App
Everything carers need in their pocket, schedules, notes, tasks, and alerts
Key takeaways
4- Carers get rosters, tasks, notes and incident reporting on their phone
- Notes written as they go, not 30 minutes at shift end
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- Offline mode for rural visits, syncs when back in range
- Free companion to the aged-care apps
About this app
Your carers are on their feet all day, the Carer App puts everything they need in their pocket. View today's roster, check client care plans, complete progress notes, log incidents, record medication rounds, and communicate with coordinators, all from their phone. Designed for speed and simplicity so carers spend less time on admin and more time on care. The app works offline for facilities with spotty WiFi or remote home care visits, data syncs automatically when connectivity returns. Push notifications alert carers to schedule changes, urgent tasks, or client updates in real-time. The interface is deliberately simple: large tap targets, minimal navigation, and smart defaults so that even staff who aren't tech-savvy can use it confidently within minutes. Every action is logged for compliance, and the app integrates with Digital Forms, GPS Verification, and the Care Quality Dashboard.
How it works
- 1
Carers download the app and log in with their staff credentials
- 2
Today's roster, client list, and pending tasks appear on the home screen
- 3
Carers complete notes, forms, and tasks as part of their normal routine
- 4
Everything syncs to the central system, no double-entry, no paper
Who it's for
- Residential carers needing quick access to resident care plans during rounds
- Home care workers completing visit notes between clients
- Facilities wanting to reduce time carers spend at desktop computers
- Providers requiring real-time incident reporting from the floor
- Any aged care provider wanting to empower carers with mobile-first tools
Features included
- Today's roster at a glance
- Client care plans & preferences
- Progress note completion
- Incident reporting
- Medication round recording
- Task checklists per client
- Real-time coordinator messaging
- Push notifications for schedule changes
- Photo capture & attachment
- Offline mode with auto-sync
- GPS clock in/out integration
- Simple, accessible interface
- Shift swap requests
- Leave requests
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Related apps
Often installed alongside Carer App.
About OneBookPlus apps
How Carer App fits into the rest of OneBookPlus
Most OneBookPlus apps are not external integrations wired up between separate products. They are native modules installed inside the same platform you already use for invoicing, bookings, CRM, and accounting. That means Carer App reads from and writes to the same customer records, financial entries, and calendar events as every other module, with no scheduled sync delays and no risk of data drift between systems.
Because the marketplace runs inside OneBookPlus, billing is consolidated. Carer App is included free with every plan, so installation just enables the feature in your dashboard. Cancellation is one click and never reaches into your data. Uninstalling an app removes the feature from the UI but preserves the underlying customer, invoice, and booking records, so reinstalling later picks up exactly where you left off.
Every app in the marketplace is built specifically for the Australian small and medium business context: GST and ABN handling are first-class concerns, dates render as DD/MM/YYYY, currency defaults to AUD, and the underlying compliance plumbing (BAS summaries, ATO-friendly records, AHPRA / NDIS / Fair Work checkpoints where relevant) is shared across modules.
For a side-by-side of which features ship as core modules versus which require an installed app, see the features page. For pricing across plans and which apps are bundled at each tier, see the pricing page.
Frequently asked questions
Common questions about Carer App and the OneBookPlus app marketplace.
How do I install Carer App?
Open your OneBookPlus dashboard, go to App Marketplace, and click Install on Carer App. It appears in your dashboard straight away, with no separate account to create and nothing to pay twice for.
What does Carer App cost?
Yes, this app is included free with every OneBookPlus plan.
Will Carer App work with the rest of my OneBookPlus setup?
Every app in the marketplace is built into the same platform, so Carer App reads and writes the same contacts, invoices, bookings, and accounting data as the rest of OneBookPlus. No separate logins, no manual sync, no double-entry.
Every app in the marketplace
These answers are the same whichever app you install.
- Can I cancel anytime?
- Yes. There are no lock-in contracts on any OneBookPlus app. Uninstall from your dashboard at any time and billing stops at the end of the current period.
- Is my data secure?
- Yes. Encrypted in transit (TLS) and at rest (AES-256), with each business's data isolated at the database layer, hosted in Australia in line with the Privacy Act 1988. We never sell or share your business data with third parties, and the full practices are documented on the OneBookPlus security page at onebookplus.com.au/security.
- Is OneBookPlus built for Australian businesses?
- Yes. OneBookPlus is Australian-owned, built in Melbourne, with GST, ABN validation and ATO-ready BAS reporting as the foundation, not an afterthought.
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Encrypted & Isolated
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
Free Plan Available
No credit card needed
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. This app sits inside the OneBookPlus marketplace, designed and maintained for Australian small to medium businesses. Carer App is part of a single platform that connects invoicing, bookings, CRM, accounting, and marketing, so installing apps adds capability without adding logins.
Read the founder bioReady to add Carer App?
It's free, install it in one click and start using it today.
Reviewed by Bishal Shrestha
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