Get your bank transactions in

Automatic bank feeds are switched off while we replace the provider, so there is nothing to connect today. You import your transactions yourself from a file your bank exports, and everything downstream (categorisation, reconciliation, GST and BAS figures) works the same way it always did.

What you need from your bank

Sign in to your internet banking and export the account's transactions. Most Australian banks offer at least one of these:

• CSV, a spreadsheet export, the most common option
• OFX or QFX, a standard banking format that needs no column mapping

Pick the date range you want. If this is your first import, go back as far as your bank lets you so your books start from a real position.

How to import a statement

1. Go to Accounting in the sidebar
2. Click Transactions & Import
3. Click Import Statement
4. Upload the CSV, OFX or QFX file you exported
5. For a CSV, map the columns (date, description, amount) to the fields OneBookPlus expects. OFX and QFX skip this step because the format is already standardised
6. Choose the bank account the file belongs to
7. Review the preview and click Import

Duplicate lines are detected on the way in, so re-importing an overlapping date range will not double up your transactions. The import summary tells you how many lines were added and how many were skipped as duplicates.

What gets imported

• Transaction date, when the transaction occurred
• Description, the merchant or payee name
• Amount, debit or credit
• Balance and reference, where your bank includes them in the export

Categorising imported transactions

1. Go to Banking, then Transactions & Import
2. Review each line
3. Assign a category (for example Office Supplies, Software, Revenue)
4. Match lines to existing invoices or expenses where they apply

If you have the AI Companion installed, it suggests a category for each line and learns from the ones you accept or correct. For the transactions that repeat every month, set up a rule once under Banking, then Bank Rules, and they categorise themselves from then on.

Why the feed is off

The automatic feed ran through a third-party data provider that stopped delivering transactions reliably. We would rather switch it off than leave accounts connected that report healthy and return nothing, so we withdrew it. We are replacing the provider, we are not naming a date or a new provider here, and we will say so plainly when it is back.

Security

Because there is no live bank connection, OneBookPlus holds no bank login credentials of any kind. Your data is encrypted in transit (TLS) and at rest (AES-256), with each business's data isolated at the database layer, hosted in Australia in line with the Privacy Act 1988.

The two bank-transaction paths

This article is the CSV import path, which works today. The separate question of automatic bank feeds, and where that has got to, is answered in bank feeds: where we are up to.